Archive for August, 2010

Elizabeth Herrell, VP, Principal Analyst, will be leaving Forrester effective September 30, 2010. Her areas of coverage include contact center, communications infrastructure, SIP, speech technologies and unified communications.

Kate Leggett has joined Forrester as a Senior Analyst for Customer Service. Prior to Forrester, Kate was the senior director of product marketing at KANA Software which produces multichannel customer service solutions. Prior to KANA, Kate spent a decade working in many diverse areas of the eCommerce and CRM software industry.

The analyst firm recently announced that it will host three new role-focused forums, furthering the company's commitment to serving IT, marketing, and technology industry professionals through a role-based strategy. Forrester's CIO Forum, Business Process & Application Delivery Forum, and Content & Collaboration Forum will take place October 7-8, 2010 at Gaylord National Resort & Convention [...]

Lauren Robinette is now the senior analyst for ACG Research’s Managed Services/Cloud segment. Lauren’s responsibilities include providing ACGs clients with business intelligence on managed services trends and their impact on the overall telecom and Managed Service/Cloud market space. She will also focus on cloud computing and the impact of changing purchase behaviors of customers buying [...]

Patrik Bihammar, Research Manager covering infrastructure software has departed IDC Europe. He had been with the company since 2005. IDC has had a bit of turnover in 2010, an analyst leaving almost every month.

The International Data Corporation has hired more than 50 research and consulting professionals worldwide during the first six months of this year. The newly hired research analysts and consultants add to the expertise and depth of IDC's research organization and strengthen IDC's geographic presence. IDC plans to hire additional research and consulting professionals in the [...]

Forbes has launched a new blog from covering mobile technology. Forbes staff writer Elizabeth Woyke covers wireless technology, mobile and telecommunications news and mobile devices, including smart phones and table computers. Mobilized is part of the new effort by Forbes to launch blogs for all editorial staffers.

The Global Automotive practice of Strategy Analytics recently announced the addition of Richard Robinson as a director for the Automotive Multimedia and Communications Service (AMCS). This service focuses on in-car multimedia/infotainment, telematics and semiconductor technologies. Prior to joining Strategy Analytics, Richard was a principal analyst leading iSuppli’s research on automotive infotainment and telematics